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Futon Company
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What our customers are saying
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Bought a ladder dressing table, which is great quality and is really well designed for a small space. There was a slight defect with the mirror and customer services (Rosie) couldn’t have been more helpful. Sent a replacement out really swiftly and so all resolved very quickly.
29 April 2026
Second futon I bought from the shop. Best investment ever. When this new one ends up worn out , I’ll come to get my third one. It’s the most comfortable bed I’ve ever tried.
23 April 2026
Really helpful and understanding of why I returned a damaged item. The refund had been received. The staff were polite, diplomatic and friendly. Definitely will return.
21 April 2026
Rosie in the Guildford store was very helpful in making our decision on which futon sofabed to buy - frame, futon, cover etc.
Delivery was quick and self assembly was good - after we studied the instructions several times!
The comfy futon really is comfy and the sofabed looks fabulous. Highly recommended...
20 April 2026
Well made products - have just purchased two Futon Sofa Beds which are so sturdy and comfortable. 30 years ago I purchased a simple Double Futon and pine frame - a sofa bed - the futon was made specifically with more wool than cotton filling as am in a coastal environment with salty atmosphere - all...
13 April 2026
The girls at the Plymouth branch are really helpful and friendly. The table, bookshelves and futon we have purchased over the past two years are very good quality and very reasonably priced. Very impressed overall.
12 April 2026
The website is easy to use . More importantly the quality of the product is excellent. The packaging is very good with no damage to the sofa bed at all . The only downside, was the delivery company used , who delivered the sofa bed at 6.15 am on Easter Sunday ! The men were helpful and pleasant, but...
12 April 2026
Very happy with my experience with the Futon company. Now ordered 4 items and quality is fantastic with straightforward assembly. Quick delivery and great communication. Would highly recommend!
10 April 2026
We ordered the Oke - 3 Seater Sofa Bed Solid Oak, and it is excellent quality. The delivery was fast and handled brilliantly by two young men to the room of our choosing. Assembly was a breeze with the provided instructions and this thing is absolutely solid, with an extremely comfortable futon on top,...
4 April 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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