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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Very helpful staff in Ringwood store … given plenty of information and opportunities to try out the various designs of futon. The whole experience was hassle free and we are very pleased with our futon/sofabed in our self contained holiday let.
2 December 2025
We have very sepcific requirement for our bed, we want a lower bed, no head or end board, with storage room underneath, also we don't like soft mattress. And Futon Company has provided the perfect solution for us, the bed is in such a good quality, very solid, and it's super easy to put together, everything...
28 November 2025
We enjoyed looking around your beautiful Bristol (Park Street) shop.
The staff were so helpful and friendly (Teresa and the store manger) that we came back for a second and third visit to finally decide and to make our purchase.
Delivery was exactly as explained and we received good information on...
27 November 2025
Have received most helpful advice at your Oxford shop from Justina and colleagues. Purchased a day bed, ordering efficient, delivered promptly and helpfully (happily took package upstairs), very happy indeed with the daybed (though would have been easier to put together if I had read the instructions...
20 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
Items brought were generally good quality. Where there was a slight fault with one item. The store staff were responsive and helpful to resolve the issue.
10 November 2025
Originally, the futon was going to arrive later than the promised delivery window, but Customer Support fixed this and it arrived in time. The Futon is lovely - good quality and thick cosy mattress. I had to sew handles on the sides of the mattress which is almost impossible to lift and manipulate without...
4 November 2025
I bought a washing basket but unfortunately the stitches were loose . I have emailed customer service and they sorted out quickly. Hopefully the replacement will be fine as I really like it and it fit perfectly in my laundry room
1 November 2025
I love visiting the Futon Company's Tottenham Court Rd store on my lunch break so I was happy to find that ordering with them online was also a positive experience. Items arrived when they're supposed to, items were lovely and of good quality. Thanks!
1 November 2025
Fantastic in store experience in Norwich. Staff cheery, helpful and knowledgeable on products. Everything delivered on time and all packaged well. No items damaged or in need of replacing. Delivery company not as enthusiastic but they did what was needed and without issue. Will order again.
10 October 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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