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Futon Company
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Excellent
Most Popular
What our customers are saying
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
The staff in the Guildford branch have always been helpful and welcoming. Particular shout out to Jermaine and Rosie. Ordered two items with their buy 1 get 1 half price offer. Can't wait to receive my new furniture!
3 August 2025
Welll I ordered easily on line, had the goods shipped to a shop where they were ready, wrapped to be taken away. Easy. The staff are very pleasant and efficient.
31 July 2025
We ordered our futon in store and the salespeople were very helpful. The order arrived 5 days later as they promised. All very easy and product seems ideal for our needs.
31 July 2025
Friendly, efficient and professional staff at the Exeter store who provided very helpful advice and excellent service.
Smooth ordering procedure and prompt delivery on the expected day with the possibility to pick up from the store when it suited me.
Very good quality, well-made furniture. I am delighted...
30 July 2025
Your lovely, charming and knowledgeable shop person made our purchase of a new futon mattress easy…. she even let us take material swatches home to check colours for our futon cover. We were surprised and grateful. There is no doubt; we will recommend your shop to friends and colleagues. Many many...
24 July 2025
We ordered the Bed in a Bag, it arrived when it should, it is a good quality product. Very pleased withb the website, order procedure, delivery and product.
23 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
The furniture is beautifully made, and although it's not as cheap as some others, we feel that we've bought something that will last, and stay attractive.
The staff in the shop were helpful in letting us see exactly what we wanted, including how it opened, and gave us the time we needed to make a decision....
13 July 2025
Excellent delivery service. Called a few days ahead to schedule a convenient time. Delivery drivers were friendly and professional.
Item (futon chair) is good quality and solid. Should last a lifetime.
26 June 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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