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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
We were kept fully informed regarding delivery, when and how the delivery would happen, and all happened smoothly.
The delivery guys were great.
And my Futon is fantastic great company.
One happy customer.
4 April 2026
Excellent service from the staff gace good advice, delivered on the booked date and on time.
Funiture easy to assemble and looks great in our conservetry.
3 April 2026
Rosie was very helpful and kept us informed of the progress of our order.
Mattress arrived at the store on expected date and we’re very pleased with it.
Also my husband loves wooden laptop stand which he bought in the Sale while we were there.
29 March 2026
Communication and delivery were both very good.
Unfortunately I had to return the side tables, one was slightly damaged & they didn't really fit our space.
The return process was quick & easy, the money was back in my account 2 days after it was picked up.
24 March 2026
I ordered it quite late one evening and it arrived the next day. Fabulous service, the driver even helped me up the stairs with it. I had a futon from you previously and was worried that a new one would be too much of a change. How wrong I was, I’ve slept like a child ever since it arrived.
23 March 2026
I was unable to collect my goods for some time due to health reasons when I contacted the shop to to explain this the staff were very understanding
19 March 2026
Charley from the Plymouth store was so helpful, she went above and beyond when I purchased a desk off the sales floor, as I wasn’t from the area she packaged it up for me while I arranged a courier. It was being picked up the next day early, and she even came in on her day off going above and beyond...
13 March 2026
We recently bought two Butterfly Folding Chairs from Futon Company and we absolutely love them.
They’re incredibly comfortable and spacious, making them perfect for relaxing in our terrace. We also love how easy they are to move around, so we can follow the sun or switch to the shade whenever we like....
5 March 2026
What I valued most with Futon Company was their customer service. I wanted to schedule a delivery as close as possible to another delivery and they were willing and able to try & accommodate that. The desk is also exactly as expected and good value for money.
26 February 2026
Item delivered within timescale. Unfortunately there were chips on some of the parts. Contacted Futon and they replied immediately advising they would send replacement parts. Futon now assembled and very happy with this and customer service
22 February 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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