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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
The item arrived from the warehouse, with a broken part. I phoned my local store and as,they had an unopened one in stock, we exchanged the part. This saved the hassle of posting the whole piece of furniture back and meant I didn’t have to wait for a replacement.
21 June 2025
Very easy transaction and delivery service was great. Receiving a call in the morning giving an approximately delivery time then a 10 minute warning call helps to prepare for delivery. Items were delivered to a room of my choice and not just placed in the property threshold.
11 June 2025
I always go to the Oxford store because the staff are very knowledgeable and helpful, with all the sofa and bed combo’s it can get quite confusing and they make it much simpler.
31 May 2025
These are the second lot of oak cube storage boxes I have bought. They are lovely quality and easy to put together. The staff in the Brighton are always very helpful when I go in there to collect
31 May 2025
Easy to order - easy to pick up and a very helpful shop assistant in the shop at Guildford. Love the futon cover and cushions - has revived our very old futon!
22 May 2025
Table arrived, delivery great. Only noticed scratch on table top post-assembly. Company really helpful - arranged replacement table top straight away. Really responsive and great customer service. Product looks spot on! Very happy.
20 May 2025
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
I really like the furniture and storage, it is good quality and well priced. Only needed them once but customer services have helped resolve an issue quickly also, very impressed.
17 May 2025
Always enjoyed the Futon Company's products. We have several pieces of bedroom furniture that simply look fantastic.
They are pricier but then you're getting something made of solid wood that will last forever if you take care with it.
Assembly is simple enough. Majority of work is already done before...
17 May 2025
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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