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Futon Company
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Excellent
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What our customers are saying
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Friendly and helpful service in the Leeds shop. Delivery within 2 weeks as offered. Polite and prompt delivery driver. Thanks all round. Definitely recommend the Futon Company.
15 May 2026
Excellent in store & over the phone service by professional and courteous staff. The day bed arrived on schedule, well packaged and all parts enclosed. I was able to put it up myself in 20 minutes. Looks lovely in the room.
A very satisfied customer - thank you
14 May 2026
We visited the Bristol Park Street Store to research available options for a futon sofa bed for my father-in-law. Therese was so so helpful and knowledgeable about the different styles, comfort levels and fabrics available. She was very friendly and made our visit a pleasure. We will be returning to...
3 May 2026
Bought a ladder dressing table, which is great quality and is really well designed for a small space. There was a slight defect with the mirror and customer services (Rosie) couldn’t have been more helpful. Sent a replacement out really swiftly and so all resolved very quickly.
29 April 2026
Delivery team whent above and beyond, sofa's are holding up and perfectlu to the confort I was expecting. Had a month now and love the practicality of futons!
26 April 2026
Really helpful and understanding of why I returned a damaged item. The refund had been received. The staff were polite, diplomatic and friendly. Definitely will return.
21 April 2026
Product is very good quality, solid wood and very easy to assemble with quality fittings. Very good value for money Delivery was on time with no problems.
17 April 2026
Long wait between order and collection but on collection I have found the products to be well but simply packaged, easy to assemble and sturdy pieces of furniture. Simple and practical
14 April 2026
Futon could keep the furniture in storage until I was ready to receive it. They added an additional piece of furniture over the phone and sent link for payment instantly. The quality of the items delivered were excellent and the instructions to build them were clear. Delivery service was very good....
9 April 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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