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Futon Company
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Excellent
Most Popular
What our customers are saying
Received leaning desk and although tricky to assemble alone, was clear to read instructions. 2 parts were damaged, however, the customer service was very fast in responding and sending out replacement parts.
8 April 2026
Adam in your Solihull shop saved the day. He was so helpful with all our questions and doubts and demonstrated so well the many features of your excellent range. We bought a sofa bed and much more. We left with a smile and with plans of returning.
He was patient and really did understand what we were...
8 April 2026
We were served by Santiago who was very helpful and gave us good guidance when we were choosing our shelves.
The shelves were easy to assemble and we are pleased with the look they have created.
The delivery was very efficient and they arrived on the date and time specified.
8 April 2026
We were kept fully informed regarding delivery, when and how the delivery would happen, and all happened smoothly.
The delivery guys were great.
And my Futon is fantastic great company.
One happy customer.
4 April 2026
Prompt dispatch and delivery of items. Both the four tray oak caddy and the free-standing loo roll holder were easy to put together and look great in our new downstairs loo. Solid-feeling with a decent heft to them, very happy with my purchase and the service from Futon Co.
1 April 2026
This is the first time I have used this company to order from and I was pleasently surprised. I was kept informed by email at each stage of my order and on the final email on dispatch I was given the tracking number so I could see where my order was. The unit I ordered was really quality for the price...
1 April 2026
The customer service at the Tunbridge Wells (18 Mar) and Battersea (19 Mar) stores was superb. All companies should try and meet these standards! Beyond helpful and responsive.
19 March 2026
Helpful friendly service in the shop, prompt delivery, and a lovely product that I'm really pleased with. Quite easy to assemble the coat rack, and it looks really nice. The nest of triangular tables are already in use - they take up so little space and they're really handy for having a cup of tea and...
18 March 2026
Charley from the Plymouth store was so helpful, she went above and beyond when I purchased a desk off the sales floor, as I wasn’t from the area she packaged it up for me while I arranged a courier. It was being picked up the next day early, and she even came in on her day off going above and beyond...
13 March 2026
We visited the shop in Plymouth to view the furniture and accessories we have purchased, seeing them and there quality in the shop.
The products we purchased were ideal for our mini refurbishment.
The delivery service was efficient and easy for us, we were provided with a date and estimated delivery...
11 March 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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