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Futon Company
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Excellent
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What our customers are saying
Friendly, efficient and professional staff at the Exeter store who provided very helpful advice and excellent service.
Smooth ordering procedure and prompt delivery on the expected day with the possibility to pick up from the store when it suited me.
Very good quality, well-made furniture. I am delighted...
30 July 2025
I only bought some replacement parts for a Futon, but they were easy to find on the website, easy to order and came quickly. I thought the price, including P&P was reasonable. The Futon is now back in action - with some additional spares, just in case!
29 July 2025
I was in Edinburgh on Monday getting few small bits. The store was very beautiful and well stocked up of wonderful ideas.
I received fantastic service from Hayden who was very helpful.
I’m happy with my purchase and will go back!
Scottish Borders
28 July 2025
Bought a few smaller items, wooden hooks, tall mirror and mirrored cabinet. The quality so far seems excellent. I haven’t put up the tall mirror yet but everything else has proven to be very well made.
24 July 2025
We ordered the Bed in a Bag, it arrived when it should, it is a good quality product. Very pleased withb the website, order procedure, delivery and product.
23 July 2025
Ordered from the shop, quick and easy. Delivery was prompt and goods were well protected and arrived undamaged. Delivery was £12.50. Very reasonable.
18 July 2025
I ordered a butterfly chair from Futon and am very pleased with it. It's very comfortable and looks great too. Delivery was quick and easy. I was notified well in advance of the driver's arrival
16 July 2025
Great customer service,product arrived on time,good communication about delivery.Everything fitted together well,clear instructions.Lovely solid wood,no MDF or Chipboard.Looks great,quality product.Very happy,thanks.
9 July 2025
Easy to order instore, and collected after email confirming item was at the store. Bought to go alongside existing short folio shelving. I do like having the store in town for browsing and always find the staff there to be most helpful.
2 July 2025
I’ve bought a new mattress with the Futon Company just before going on holiday. They’ve agreed to hold it for me for a couple of weeks and were great about arranging delivery and the pick-up of my old mattress. I was kept informed of the delivery time throughout , and I found the process easy and...
2 July 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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