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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Attended the Kingston Shop. Staff attentive but not overbearing and very helpful. Particularly Jonathan who went the extra mile ( almost literally) with helping getting the item to our car when we collected.
4 December 2025
Futon were very good when I ordered the wrong size Tatami mattress. They came and collected it and delivered the right size, which I paid separately for, I am now just awaiting my refund.
28 November 2025
Futon fully zipped cover block weave
Good quality item
fairly priced
PoliteStaff
Helpful over the phone
Informative
Will use again
Thanks again ????
27 November 2025
Ordered online. Informed of delivery time, phoned when on way. Helpful delivery staff brought heavy furniture in.
Oak flat pack was well made and strong. Better than other companies flat packs that we have bought in past.
Easy to assemble.
Looks nice in hallway. Would buy from there again.
19 November 2025
Good quality footstool/table bought in the shop, was delivered at a great price too. Easy transaction & friendly lady in the Edinburgh Lothian Road store.
18 November 2025
It was good. The delivery however took 2 weeks which seemed like quite a long time but possibly understandable.
I like the product because it is made of cotton not plastic and has recycled materials. So I am grateful for that.
10 November 2025
We love our futon bed which is sturdy and strong. The elm finish looks beautiful.
The customer service we received from Ian was outstanding and he made sure we were happy with every part of the product & delivery.
We love the Futon Company’s quality products & will shop with them again. 5 STARS ⭐️...
7 November 2025
Efficiently delivered.
It would be most helpful if the instructions had clear words explaining how to put it together, not just pictures.
Please do not publish this review.
3 November 2025
Good quality product, easy to order, but took its time being delivered, considering I am 5 minutes away from the warehouse. It would be perfect if you could pick direct from the warehouse rather than a store.
29 October 2025
Great value and service. A very efficient service. My order arrived when expected and the shop kept me updated about when I could collect it. Always pleased with the quality and value of what I buy, and the people in the shop are so helpful and welcoming.
6 October 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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