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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Humans answer the phone.no musak. Once the phone was not answered but it was end of day and they got back to me with an email within hours (IE out of hours technically)offering to hear more about (a delivery potential snafu mostly me not understanding terms like dispatch etc). They are always reachable,...
3 September 2025
My order arrived well packed and timely. But more importantly, your customer service team were very helpful and efficient when I had to return 2items. They arranged the collection and responded to my queries very promptly.
Thank you
23 August 2025
Muswell Hill branch - very efficient and friendly. I needed new covers for my sofa bed and was able to ring up and order, and they arrived a few days later as promised. The covers have completely transformed the sofa and I’m very pleased. Thank you
21 August 2025
Initially a small piece of wood arrived broken. Having phoned the company when we unpacked our purchase they responded immediately. A replacement arrived within 2 days…. Amazing & customer service so helpful.
The wardrobe went together like a dream unlike any other self build furniture I have had....
17 August 2025
I bought two narrow bedside units on two different occasions. Very pleased with them, great for small rooms, look stylish & attractive. Easy to put together & delivered quickly.
17 August 2025
Ordering and delivery of the bed base from the Futon Company was straightforward and efficient. The bedbase itself is exactly what I was looking for- simple design and good quality.
I would happily recommend this company and will use them again.
13 August 2025
Great quality & great customer service
Great furniture designed for small spaces, much better quality than other flat pack brands. Thank you to Santiago and Danny from the Finchley store for sorting out my courier delivery gone awry with no extra expense or hassle on my part - amazing service!
8 August 2025
I like the furniture.
The size and style is great for small spaces.
As everyone in the future will have to live in tiny rooms due to the housing market being made unaffordable due to landlords and the asset class treating housing as a "passive income" we will all need small yet high quality furniture...
3 August 2025
Good price on demonstrator item in shop which was in good condition and had top spec mattress . Staff were very helpful, pleasant and kept us fully informed.
31 July 2025
The whole process of shopping with Futon was really enjoyable. I first browsed their Bristol store on Park Street which is one of my favourite shops, and I felt very welcome in there because of the friendly staff. The items I wanted weren't in stock in the store but the worker kindly offered to place...
7 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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