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Futon Company
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Excellent
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What our customers are saying
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
I’m really happy with everything I’ve bought so far, and each member of staff I’ve encountered - in the Tottenham Court Road and Bristol branches - particularly the friendly and helpful human Raimonds, have been lovely! ????
15 May 2025
I have bought a number of pieces from the Futon Company over the years. Furniture design is simple, elegant and sleek, and well constructed. I bought lean-to shelves so as not to drill holes in the 200 year old walls of my previous house and they worked beautifully. Having now moved into a more modern...
2 May 2025
Ordered some cushion covers from the Solihull branch. Was served by Adam who was great very helpful and efficient would be great if more companies were the same
25 April 2025
It’s great to be able to see the range of furniture that futon offer in actual shops. Love the simple designs and functionality of the range. Well made. Useful pieces at very affordable prices. Very happy with the floating bedside boxes, picture sleeves and mirror. I will certainly buy more from futon....
19 April 2025
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
After much searching for a table to fit our kitchen that also expands we chose the Delta table with 4 Oak Pass chairs. It took quite a while to assemble everything and needs 2 people as table is solid and heavy. But once ready it is a joy, looks so stylish, excellent quality and seats 4 people easily,...
15 April 2025
Great customer service at the Sheffield store and online, delivery communication also very good. The bed is really nice and looks fab in the space. We added the long bolster, which looks great, but bought in store so we could see the colours better.
13 April 2025
Great screen , can’t believe it’s a perfect match with one we bought twenty years ago ! We stupidly got rid of the second one when moving house a few years ago , hence had to buy this one !
Very happy with quality of the Futon screen .
7 April 2025
Beautiful with great quality and nice design.
Delivery could be improved though, as they don't give advanced notice of when it will happen other than 24 hours before and within an 8-hour slot.
28 March 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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