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Futon Company
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Excellent
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What our customers are saying
We recently purchased a side table with mirror. The product is very good as with all the products in the shop . Nicola in the shop was very helpful and pleasant to deal with.
9 April 2026
Prompt dispatch and delivery of items. Both the four tray oak caddy and the free-standing loo roll holder were easy to put together and look great in our new downstairs loo. Solid-feeling with a decent heft to them, very happy with my purchase and the service from Futon Co.
1 April 2026
Very sturdy furniture easy to assemble as instructions and parts are very clear. Had many compliments on how my table and benches looked. Good company.
1 April 2026
Our cabinet arrived in shop on the correct date and was ready for collection. Assembly instructions were clear and although it took a good couple of hours to assemble, we now have a lovely cabinet. Very pleased with it.
26 March 2026
Nicola was helpful, as ever, telling us about various pieces of furniture. We bought an ex-display Hannei (?) open wardrobe which Nicola kindly dismantled and securely packed for us, which made transporting it home much easier.
A great experience at The Futon Company, as usual.
24 March 2026
Staff were really friendly and approachable. We were given helpful advice about Futon mattresses and cover fabric choices. Staff product knowledge was excellent. We felt staff went out of their way to ensure we were able to receive products at the earliest opportunity. Great experience overall. Could...
21 March 2026
Great company and great sofa bed. The oke 2 seater sofa bed is comfy, looks brilliant and is fantastic quality. Assembly was not difficult as the instructions were clear. The only thing I will mention is that the sofa bed is heavy to move but that is because it is solid oak. They emailed care and guidance...
21 March 2026
The customer service at the Tunbridge Wells (18 Mar) and Battersea (19 Mar) stores was superb. All companies should try and meet these standards! Beyond helpful and responsive.
19 March 2026
I was unable to collect my goods for some time due to health reasons when I contacted the shop to to explain this the staff were very understanding
19 March 2026
Charley from the Plymouth store was so helpful, she went above and beyond when I purchased a desk off the sales floor, as I wasn’t from the area she packaged it up for me while I arranged a courier. It was being picked up the next day early, and she even came in on her day off going above and beyond...
13 March 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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