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Futon Company
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What our customers are saying
The shop floor assisstants in this busy west end outlet have a lot of tailored advice as regards colour schemes, enthuistic and very friendly; furniture is difficult to decide on so follow your heart, if it seems outrageous for your space or the assembly too much to organise they may offer a practical...
1 October 2025
Excellent service, when I phoned to enquire about a cover for my futon. I got through to the Exeter shop, a lovely chap called Roger, explained the choice of covers available, cost, timeline for delivery, and then sent me a raft of lovely fabric samples to choose from. I chose the Olive fabric and I’m...
20 September 2025
The seller was very kind and concerned about my need. Afterwards she called me to check is everything was fine, because we were not sure the shelf fits. The delivery man was on time and kind as well. I recommend Futon Finchley road London
13 September 2025
We paid a visit to the Sheffield store , very surprised by how much you have we knew that you did not have the stool we were after at Sheffield but we wanted a look at what else after spending over £200 on other items , we also placed the order for the stool for it to be delivered which arrived in a...
30 August 2025
Overall the service was great, within the time frame informed, product arrive in excellent shape, easy to put together and looks great.
We will definitely consider Futon Company for other furniture renewals/replacements
26 August 2025
Muswell Hill branch - very efficient and friendly. I needed new covers for my sofa bed and was able to ring up and order, and they arrived a few days later as promised. The covers have completely transformed the sofa and I’m very pleased. Thank you
21 August 2025
Initially a small piece of wood arrived broken. Having phoned the company when we unpacked our purchase they responded immediately. A replacement arrived within 2 days…. Amazing & customer service so helpful.
The wardrobe went together like a dream unlike any other self build furniture I have had....
17 August 2025
The futon shop was small but well laid out. Very friendly and helpful staff. Information, delivery change of fabric and extras all explained clearly and honestly. Information regarding delivery, collection and packaging, again, useful and over and above details normally given. Delivery to shop on time...
13 August 2025
Went into the store jn Oxford and was served by a very charming store manager . She was patient and friendly explained the different models and fabrics and options.
We ordered online as we couldn’t go back to the store. The range and variety available is great and the furniture is top quality !
13 August 2025
No issues through out. The bed was easy to put together and very comfy.
The shop assistant who served me in the Bristol store was outstanding. Helpful with a lovely friendly manner.
10 August 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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