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Futon Company
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Excellent
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What our customers are saying
The staff! They are so helpful and friendly.... but of course the products are so good, its hard to reach a decision. I had a 'putting together' glitch, which was fairly simple in the end but took a bit of time because the ordering time for delivery is on a weekly basis. Very pleased with the result...
28 May 2026
Went to the Finchley road store: The staff were great, very helpful in showing me the way to the loading bay out back and loading my car up, the furniture is great, I love my new bed, the price is great. Literally no complaints I love it
28 May 2026
I had a really lovely experience at this shop. They have beautiful wooden items at very reasonable prices, and the atmosphere felt so welcoming. Chelz was extremely kind, friendly, and professional, and she made me feel very comfortable while shopping. I’d also like to thank the management for choosing...
21 May 2026
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Small household item ordered from Exeter store for London branch due to no in stock in their store at the time. Ordered efficiently with great customer focus and a picked up in London no problem. Battersea store was really helpful when I had difficulties with my phone. Again great customer service....
16 May 2026
Again lovely products from Futon Company: ordered four table lamps and a storage stool. All are exceptional quality and style, cannot fault the ordering and delivery process. Arrived well packed and at the time stated on the tracking. Communication with the courier was excellent. Thank you Futon Company....
13 May 2026
Service in the Leeds store was, as usual, exemplary.
The delivery was delayed but I was kept informed and the alternative date was achieved on time.
The construction was challenging but the result perfect.
10 May 2026
Staff members in Leeds are all very helpful. We called in Leeds branch, last weekend. We were assisted by Chelz, who has excellent customer service skills. We were also very impressed with the layout of the store and Quality of product range. We bought two storage boxes, this time. Can recommend this...
2 May 2026
Well made and perfect for keeping my wardrobe organised. The fabric is robust and being able yo keep items dust free with the zip closure covers is just what I was looking for.
1 May 2026
About 3 years ago bought lovely little set of stacking tables with drawers. They’re still going strong and are in use daily. Couldn’t be without!
7 July 2025
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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