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Futon Company
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What our customers are saying
Excellent customer service from Rosie at Guildford store, nothing was too much trouble, lovely shop shop and excellent products at affordable prices.
26 June 2025
The futon shop staff in Exeter were amazing, very helpful and delivered excellent customer service and support when I bought my bed. In fact every time I go in always the same high quality service when browsing or buying!
15 June 2025
So impressed with the customer service at the Leeds branch when I visited my son at Uni recently that I called the store to place my online order when I returned home. A young guy there was very helpful with measurements and product details. Thank you Leeds!
11 June 2025
I wasn't expecting to buy from here - just browsing online - but I found what I was looking for; great inventory; fast delivery; solid product. Thank you!
10 June 2025
Staff at the Bristol store are so helpful and friendly, both on the phone and in person. The pieces we bought are beautifully designed and well made. We expect they will last too, based on our experience with a Futon Shop bed which we bought in the Oxford store back in 2002 and which is still in perfect...
7 June 2025
Website advises order will take 3-5 days. Once purchased, advised it will be almost a month before delivery. It is for a birthday.
I have rung their contact number 4 times without anyone picking up, and had no responses to emails yet.
Update: They have now made contact and agreed to send out several...
27 May 2025
We visited the Finchley road branch on Saturday. Jermaine looked after us for over one hour so we could try the sofa beds first hand and make a well-informed choice. We already have several futon items at home and we've been impressed by their quality. We ended up purchasing a wonderful haiku 2 seater...
24 May 2025
Beautiful products. Great quality. I bought three lamps in the sale, but they were good value at full cost anyway. Staff were extremely helpful and knowledgeable.
23 May 2025
I bought the table in the Futon shop and chose delivery rather than carry it as I shopped. Good communication for delivery and a very good table. It is perfect.
21 May 2025
Purchase couldn't have been better, quality through and through. Communication was also fantastic, fair to say it won't be the last time I buy from Futon Company.
14 May 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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