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Futon Company
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Excellent
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What our customers are saying
Very easy to order, quick delivery to store exactly when stated, very pleasant and helpful staff at store who assisted with collection. Very happy with quality of items purchased.
6 August 2025
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
The staff in the Guildford branch have always been helpful and welcoming. Particular shout out to Jermaine and Rosie. Ordered two items with their buy 1 get 1 half price offer. Can't wait to receive my new furniture!
3 August 2025
I recently purchased a narrow ladder shelf from Futon Company and I couldn't be happier. The ordering process online was straightforward, and the collection was quick and easy. The product itself is fantastic quality, the instructions were clear, and it was easy to assemble. I'll definitely be a returning...
30 July 2025
High quality sofa bed, looks great. Easy to put together, good instructions. Used as bed once, very comfortable sleep. Extremely good service, kept informed of delivery details, swift and informative. I'm very happy and pleased with purchase.
28 July 2025
The assistant in the shop on Finchley Road was really very very helpful. We had a particularly special need for a piece of furniture and he spent time discussing this with us. The delivery itself went extremely smoothly. Jerusalem
19 July 2025
I bought a dining table and chairs from the Futon Company and was very impressed so I went back to them for bedside tables and a ladder shelf. Really sturdy and look great. Took a few hours to put all three together but no drama. Would recommend
15 July 2025
I was interested in the options for an occasional bed in the smallest of two bedrooms in my house. Jodie in the Norwich store was particularly helpful with her knowledge and interest. I ordered online and I know I will be back for more ideas given the fact I live in a modern compact house.
15 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
Great quality product (2 Seater Sofa Bed) and exactly what we wanted having researched alternatives.
Very helpful staff in reviewing configuration options (appreciated the flexibility) and a well stocked showroom to help visualise. Ordering and delivery all very smooth. Delighted all round.
12 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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