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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Really pleased with the desk & chair l purchased. Your colleagues at the Exeter store were brilliant. I struggled to put the items together & didn’t have anyone to help me. I visited the store for help with the instructions & they were so helpful, took the items & put them together for me. Big thank...
6 June 2025
Brilliant bed, solid, sturdy, smells nice (of fresh wood). And the combination with tatami mats is just to die for! This is so so comfortable. Couldn't be happier!
1 June 2025
Website advises order will take 3-5 days. Once purchased, advised it will be almost a month before delivery. It is for a birthday.
I have rung their contact number 4 times without anyone picking up, and had no responses to emails yet.
Update: They have now made contact and agreed to send out several...
27 May 2025
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
I recently bought wooden shelves online from Futon Company. The service was exceptional ie, speed of delivery, quality and packaging of the shelves, great .
14 May 2025
Great product well designed easy to assemble.
Delivered when promised and direct to the bedroom so no hassle getting any of the packages up the stairs.
13 May 2025
Shop staff (Sheffield store) were really helpful in guiding me through the options available. But it took me ages to wrangle the futon into its cover on my own, possibly easier if there are two of you!
13 May 2025
Love, love, love my little ottoman/stool. I've been looking for a long time for this exact look & found it with the Futon Company. Highly recommend this company
25 April 2025
Bought a bed in a bag and carried it across London on the bus..surprisingly lightweight. So I was very pleased that the mattress is very comfortable so definitely good for my granddaughter staying over, and I might use it myself at a festival or two . ????
18 April 2025
The staff in Tottenham Court Road were really helpful and display a great attention to detail. I was served by an Italian gentleman who kindly made a carry case for me to comfortably carry the products I purchased by hand. The attention to detail and the resulting quality of the carry case itself said...
25 March 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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