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Futon Company
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Excellent
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What our customers are saying
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
We ordered our futon in store and the salespeople were very helpful. The order arrived 5 days later as they promised. All very easy and product seems ideal for our needs.
31 July 2025
Friendly, efficient and professional staff at the Exeter store who provided very helpful advice and excellent service.
Smooth ordering procedure and prompt delivery on the expected day with the possibility to pick up from the store when it suited me.
Very good quality, well-made furniture. I am delighted...
30 July 2025
I only bought some replacement parts for a Futon, but they were easy to find on the website, easy to order and came quickly. I thought the price, including P&P was reasonable. The Futon is now back in action - with some additional spares, just in case!
29 July 2025
The assistant in the shop on Finchley Road was really very very helpful. We had a particularly special need for a piece of furniture and he spent time discussing this with us. The delivery itself went extremely smoothly. Jerusalem
19 July 2025
What a lovely shop
Selling different items, some great ideas for around your home
Member of staff was lovely so nice to deal with and very knowledgable and helpful
Chose items and asked for them to be delivered. They were delivered within 3/4 days. Will buy again.
Purchased from York branch
17 July 2025
I bought a dining table and chairs from the Futon Company and was very impressed so I went back to them for bedside tables and a ladder shelf. Really sturdy and look great. Took a few hours to put all three together but no drama. Would recommend
15 July 2025
I was interested in the options for an occasional bed in the smallest of two bedrooms in my house. Jodie in the Norwich store was particularly helpful with her knowledge and interest. I ordered online and I know I will be back for more ideas given the fact I live in a modern compact house.
15 July 2025
Great quality product (2 Seater Sofa Bed) and exactly what we wanted having researched alternatives.
Very helpful staff in reviewing configuration options (appreciated the flexibility) and a well stocked showroom to help visualise. Ordering and delivery all very smooth. Delighted all round.
12 July 2025
Was given useful advice on choosing my futon by the very helpful person in Edinburgh branch. Futon arrived well within the expected timescale of up to 3 weeks and is lovely. A great quality item already been tested and enjoyed.Would highly recommend as a single futon bed .
9 July 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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