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Futon Company
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Excellent
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What our customers are saying
Excellent customer service from Rosie at Guildford store, nothing was too much trouble, lovely shop shop and excellent products at affordable prices.
26 June 2025
We purchased a 3seater OKE futon with the top futon mattress , it’s an amazing piece of furniture - solid, beautiful and very very comfortable as a sofa (not tried as a bed but I am 100% sure it would be luxurious and comfortable ) we would 100% recommend . We primarily wanted it as a comfortable...
16 June 2025
Great furniture and reasonable prices. Helpful to be able to go into their shop in Norwich to view some items before purchasing.
Coul be improved by agreeing a date and time slot with delivery company they use.
11 June 2025
Very easy transaction and delivery service was great. Receiving a call in the morning giving an approximately delivery time then a 10 minute warning call helps to prepare for delivery. Items were delivered to a room of my choice and not just placed in the property threshold.
11 June 2025
Nicely made laundry bag, i did not want the alternatives which all seem to be plastic coated, so would hold moisture and cause mould.
The delivery was fast and efficient.
4 June 2025
Love the Ringwood store, easy parking to collect a ‘bed in a bag’ for my grandson. Sarah and Alex are extremely helpful, knowledgeable and friendly. Everything is reasonably priced and the quality is excellent. Loads of clever storage ideas, side tables, futons etc. We’ve had our 3 seater oak...
23 May 2025
Easy to order - easy to pick up and a very helpful shop assistant in the shop at Guildford. Love the futon cover and cushions - has revived our very old futon!
22 May 2025
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
I really like the furniture and storage, it is good quality and well priced. Only needed them once but customer services have helped resolve an issue quickly also, very impressed.
17 May 2025
The two delivery assistants were very helpful and worked well as a team. They had good manners.
If I order from Futon Company in the future I hope the staff will be as good as these two(!)
30 April 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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