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Futon Company
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Excellent
Most Popular
What our customers are saying
The staff! They are so helpful and friendly.... but of course the products are so good, its hard to reach a decision. I had a 'putting together' glitch, which was fairly simple in the end but took a bit of time because the ordering time for delivery is on a weekly basis. Very pleased with the result...
28 May 2026
Small household item ordered from Exeter store for London branch due to no in stock in their store at the time. Ordered efficiently with great customer focus and a picked up in London no problem. Battersea store was really helpful when I had difficulties with my phone. Again great customer service....
16 May 2026
Quick delivery and very comfy bed!
Well made, easy to fold away and very supportive after sporting activities such as swimming, running, cycling and windsurfing.
13 May 2026
Lisa from the Edinburgh Lothian Road store was kind, attentive and helpful. She ordered everything I was looking for that wasn't in stock and even managed to track down an item that was sold out. This really made my day! Thanks Lisa for going above and beyond.
11 May 2026
Friendly efficient and professional attention to our problem. Rikka at the Futon Tottenham Court Road shop explained our options, showed us an alternative bed frame and immediately arranged for our oak sofa bed frame to be collected and replaced with a Loop bed frame. Ian then emailed us to confirm what...
8 May 2026
Bought a ladder dressing table, which is great quality and is really well designed for a small space. There was a slight defect with the mirror and customer services (Rosie) couldn’t have been more helpful. Sent a replacement out really swiftly and so all resolved very quickly.
29 April 2026
Delivery team whent above and beyond, sofa's are holding up and perfectlu to the confort I was expecting. Had a month now and love the practicality of futons!
26 April 2026
From the shop experience to the delivery of my bed settee, the process has been first class
I absolutely love the new addition to our home, the sofa is really well made and comfortable to sit (lounge) on and although I haven’t used it yet as a bed , when laid out it seems really sturdy and very comfortable...
25 April 2026
Have used you before and been very pleased as was the case this time bit of a problem with delivery but all ok in the end. Excellent product.Many thanks
24 April 2026
The service and delivery was quick and on time. Also the customer service team’s advice was professional and helpful. We are very happy with our purchase.
23 April 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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