Futon Company

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Futon Company

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What our customers are saying

Clear explanation of products to compare the mattress I needed. Order arrived a week earlier than expected. Delighted with the service from start to finish
28 May 2026
Small household item ordered from Exeter store for London branch due to no in stock in their store at the time. Ordered efficiently with great customer focus and a picked up in London no problem. Battersea store was really helpful when I had difficulties with my phone. Again great customer service....
16 May 2026
Excellent in store & over the phone service by professional and courteous staff. The day bed arrived on schedule, well packaged and all parts enclosed. I was able to put it up myself in 20 minutes. Looks lovely in the room. A very satisfied customer - thank you
14 May 2026
I had a wonderful experience purchasing my futon chair/bed from Futon Company. Yoko was incredibly helpful throughout the entire process. The moment I saw the chair, I instantly knew I wanted to purchase it, and Yoko took the time to explain the materials and craftsmanship in detail which made me feel...
13 May 2026
Service in the Leeds store was, as usual, exemplary. The delivery was delayed but I was kept informed and the alternative date was achieved on time. The construction was challenging but the result perfect.
10 May 2026
We visited the Bristol Park Street Store to research available options for a futon sofa bed for my father-in-law. Therese was so so helpful and knowledgeable about the different styles, comfort levels and fabrics available. She was very friendly and made our visit a pleasure. We will be returning to...
3 May 2026
Great customer service and delivery. Like the design, material as well the practical side: the table does not occupy lot of space, but can be extended to 170cm and accommodate up to eight people. Not heavy to move around.
26 April 2026
I've just remembered, ????, we divided the customer service and delivery with a courier, customer service was clearly an equal split between light and heavy work, on the bright side, this friendly service are ready with bags if needs be, some items are easier to negotiate, home, in small bags, overall...
26 April 2026
Product is very good quality, solid wood and very easy to assemble with quality fittings. Very good value for money Delivery was on time with no problems.
17 April 2026
Glad with our purchase from local Futon store. made from real wood and very comfortable futon. the lady in the shop was really helpful and carefully explained about the sofabed, mattress and other accessories.
27 March 2026