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Futon Company
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Excellent
Most Popular
What our customers are saying
The staff are so friendly and help you with whatever you need. They are always there to advise and help and Adam is a particular favourite and greets you with the most amazing smile!!! Would defo recommend
4 October 2025
Everything very good!
I am hopeless with online matters BUT I ordered a mattress in the sale and the website and subsequent service were excellent. The product was described clearly, payment process was smooth and the delivery was far quicker than I had expected. The mattress has already proved invaluable....
2 October 2025
I recently visited the Futon Company’s Oxford branch and was genuinely impressed by the service. Vickie, who assisted me, was exceptional. She managed a busy and large store with remarkable efficiency, all while handling customer queries, giving thoughtful suggestions on what items might go well together,...
22 September 2025
Lovely piece of furniture, good price. I had problems with delivery but staff (particularly Roman) sorted for me and kept me informed. I would use the company again
20 September 2025
Ordered & then a delay in delivery.
Telephoned & informed delay due to warehouse move.Waved delivery charge .
Lisa in Edinburgh store brilliant. She telehoned me to check items delivered & no problems. Five stars as problem arose ,
telehone calls always answered , explanation given rather than...
15 September 2025
Ordered a bedside table from the Cambridge branch of the Futon Company. Excellent service, from the store and the courier service. Most importantly very pleased with quality of the product.
28 August 2025
The chair I ordered was exactly as described it was sturdy, functional and looks lovely. The delivery was fast and efficient arriving earlier than I thought.
26 August 2025
Package was delivered on date it stated it would be and item was as stated in picture. I am very happy with my purchase very sturdy and fits in the room perfectly.
23 August 2025
Initially a small piece of wood arrived broken. Having phoned the company when we unpacked our purchase they responded immediately. A replacement arrived within 2 days…. Amazing & customer service so helpful.
The wardrobe went together like a dream unlike any other self build furniture I have had....
17 August 2025
The customer service at The Futon Company in Edinburgh has always been fantastic. I was struggling with back pain from an expensive mattress, but after purchasing one of their futons with a firm side, I've noticed a significant improvement. It's been a game-changer for my back health. Highly recommend!
26 June 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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