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Futon Company
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Excellent
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What our customers are saying
I was told in shop that it was easy to put together! I was warned that it would be heavy However- I was not told that it arrives as a flat pack! It took a long time to put together and I was very disappointed Now it is up I love it !- but I felt that I was lied to and I would have preferred to be able...
25 July 2025
Bought a few smaller items, wooden hooks, tall mirror and mirrored cabinet. The quality so far seems excellent. I haven’t put up the tall mirror yet but everything else has proven to be very well made.
24 July 2025
The order arrived on time, well packaged. I am very pleased with the bathroom box stand although I use for my hobbies- art work and sewing. It’s sturdy and looks very nice. I’m well pleased with my purchase.
23 July 2025
Our order of a small side table arrived very quickly, very easy to put together and extremely good quality for the price.
Would most certainly use Futon again without a doubt and would recommend.
19 July 2025
Once assembled, this is an excellent and comfortable product. Ideal for occasional overnighters ! Lovely to sit on and read in those sleepless nights. We love it!
However, the assembly instructions were not easy to understand nor did there seem to be instructions for turning it into a bed mode or re-erecting....
18 July 2025
Items delivered quickly, able to change to a more suitable day. Items are fantastic quality but very reasonably priced. They have finished off our spare room perfectly.
17 July 2025
What a lovely shop
Selling different items, some great ideas for around your home
Member of staff was lovely so nice to deal with and very knowledgable and helpful
Chose items and asked for them to be delivered. They were delivered within 3/4 days. Will buy again.
Purchased from York branch
17 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
Furniture was well built and reasonably priced. Delivered on time, we had 1 fault with 1 piece of furniture but it was soon remedied with no problem. Would be happy to buy from them again
3 July 2025
Excellent delivery service. Called a few days ahead to schedule a convenient time. Delivery drivers were friendly and professional.
Item (futon chair) is good quality and solid. Should last a lifetime.
26 June 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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