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Futon Company
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Excellent
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What our customers are saying
Something went a bit wrong with my order but reached out to customer services. Michelle from the Plymouth store couldn’t have been more helpful. She took ownership of the issue, was super responsive and made sensible suggestions, considering my availability throughout. Thank you so much!
8 October 2025
Fabulous.
Daughter moving to an unfurnished flat, have had so much help and guidance from the main Plymouth team and also the Brighton store have been so helpful and so lovely.
Bought several small soft furnishings + the double moonrise bed and the whisper pine futon sofa.
Picking up on Friday and...
5 October 2025
Bought the Oak Switch Sofa Bed from the Tunbridge Wells store recently. Great experience and Maria from the store was incredibly helpful. Got to us out of a tight spot (we needed the bed urgently) and helped us choose a really nice piece of furniture. Bed is very comfortable, guest is happy and the buying...
2 October 2025
Everything very good!
I am hopeless with online matters BUT I ordered a mattress in the sale and the website and subsequent service were excellent. The product was described clearly, payment process was smooth and the delivery was far quicker than I had expected. The mattress has already proved invaluable....
2 October 2025
Bought two sets of shutters screens from the Ecclesall Road branch, in Sheffield, one of which needed ordering as only one was in stock. Efficient service and outstanding communication, informing us of when they’d receive the order and when we could collect it. They look amazing and I’m so happy...
22 September 2025
Lovely piece of furniture, good price. I had problems with delivery but staff (particularly Roman) sorted for me and kept me informed. I would use the company again
20 September 2025
Very pleased with the two sets of white drawers we ordered for our bathrooms and the kitchen pine table and stools Pleasant staff in the Solihull branch and kept up to date with delivery times Great quality and good price
19 September 2025
Humans answer the phone.no musak. Once the phone was not answered but it was end of day and they got back to me with an email within hours (IE out of hours technically)offering to hear more about (a delivery potential snafu mostly me not understanding terms like dispatch etc). They are always reachable,...
3 September 2025
Bought a lovely mirrored key box after seeing it at my friend’s house. Am delighted with the quality and speed of delivery. I will be checking this companies accessory site in future. Very happy with my purchase.
30 August 2025
Fantastic product - needed a desk on my son’s room but had no space to fit one. Found these and bought two!! One to act as a monitor / Xbox / gaming stand for his driving rig and the second to act as a proper desk for homework etc. beautifully finished and very easy to erect. .
20 August 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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