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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Futon were very good when I ordered the wrong size Tatami mattress. They came and collected it and delivered the right size, which I paid separately for, I am now just awaiting my refund.
28 November 2025
We bought 2 tables from the Leeds shop and took 1 back to the Edgbaston shop. The staff at both were very helpful and I wouldn’t hesitate to purchase from them again or to recommend them to others - 5* service ????
27 November 2025
Futon fully zipped cover block weave
Good quality item
fairly priced
PoliteStaff
Helpful over the phone
Informative
Will use again
Thanks again ????
27 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
It was good. The delivery however took 2 weeks which seemed like quite a long time but possibly understandable.
I like the product because it is made of cotton not plastic and has recycled materials. So I am grateful for that.
10 November 2025
Very comfy futons, worth getting the upgraded versions. Easy to assemble (even 1 person can do it), easy to transform into beds and back to futons. Friendly and knowledgeable staff in Guildford store.
9 November 2025
Solid, very good quality storage stool.
This is the first time I have bought anything from the Futon company and i'm happy with the item (Bay Storage Stool). Much better quality that other products at a similar price.
7 November 2025
I bought a washing basket but unfortunately the stitches were loose . I have emailed customer service and they sorted out quickly. Hopefully the replacement will be fine as I really like it and it fit perfectly in my laundry room
1 November 2025
I shopped in store and was advised extremely well by a very gracious member of the team.
My first night on my new futon mattress left me with a bit of a face ache in the morning because I had been smiling in my sleep. It's preposterously comfortable.
31 October 2025
Love the designs and perfect quality! Always wait for a clearance sale to get fair prices (otherwise its an expensive brand). You can purchase at stores and ask to ship home - which is awesome bc you get to try the furniture before buying (and help the local stores to stay in business).
30 June 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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