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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Great furniture and reasonable prices. Helpful to be able to go into their shop in Norwich to view some items before purchasing.
Coul be improved by agreeing a date and time slot with delivery company they use.
11 June 2025
You provide quality products that are easy to view online and easy to purchase.
Furthermore, my experience is that your staff are very friendly and helpful.
7 June 2025
Really pleased with the desk & chair l purchased. Your colleagues at the Exeter store were brilliant. I struggled to put the items together & didn’t have anyone to help me. I visited the store for help with the instructions & they were so helpful, took the items & put them together for me. Big thank...
6 June 2025
Brilliant bed, solid, sturdy, smells nice (of fresh wood). And the combination with tatami mats is just to die for! This is so so comfortable. Couldn't be happier!
1 June 2025
Website advises order will take 3-5 days. Once purchased, advised it will be almost a month before delivery. It is for a birthday.
I have rung their contact number 4 times without anyone picking up, and had no responses to emails yet.
Update: They have now made contact and agreed to send out several...
27 May 2025
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
Excellent service, particularly from Assi at your Brighton store. I just love the products. I love anything that reminds me of the many years I lived in Japan.
15 May 2025
Purchase couldn't have been better, quality through and through. Communication was also fantastic, fair to say it won't be the last time I buy from Futon Company.
14 May 2025
Local shop so easy to view items and order. Staff very helpful. Kept informed re delivery and best of all items easy to assemble and look good. Excellent quality and value for money.
9 May 2025
The two delivery assistants were very helpful and worked well as a team. They had good manners.
If I order from Futon Company in the future I hope the staff will be as good as these two(!)
30 April 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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