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Futon Company
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Excellent
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What our customers are saying
The staff in the Guildford branch have always been helpful and welcoming. Particular shout out to Jermaine and Rosie. Ordered two items with their buy 1 get 1 half price offer. Can't wait to receive my new furniture!
3 August 2025
I only bought some replacement parts for a Futon, but they were easy to find on the website, easy to order and came quickly. I thought the price, including P&P was reasonable. The Futon is now back in action - with some additional spares, just in case!
29 July 2025
I needed a sofa bed that I could get in my cellar and the Futon pagoda was perfect. The sofa was easy to put together but you do need two people. Very happy with how it looks and the sales person in the Muswell Hill shop was very helpful.
25 July 2025
I have visited Futon store in Guildford a number of times recently and made a purchase. The staff are very helpful and Rosie has been very kind and helpful recently when I have been deciding what worked best for me. I will continue to visit as I like the products and you have very good staff. Many thanks...
18 July 2025
I bought a dining table and chairs from the Futon Company and was very impressed so I went back to them for bedside tables and a ladder shelf. Really sturdy and look great. Took a few hours to put all three together but no drama. Would recommend
15 July 2025
Very helpful in the shop and if I had read the instructions properly easy to put together. It is heavy and I would suggest two people but I did it alone and I’m a 67 year old woman 5ft 2 and 9.5stone.
15 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
The furniture is beautifully made, and although it's not as cheap as some others, we feel that we've bought something that will last, and stay attractive.
The staff in the shop were helpful in letting us see exactly what we wanted, including how it opened, and gave us the time we needed to make a decision....
13 July 2025
Love my furniture that I bought from the futon shop. I found it a bit of a challenge putting it together but I got help and it was fine????.
I found our local futon shop a delightful place to shop and the staff were really helpful and courteous .
12 July 2025
Customer service in your Solihull branch was fantastic. Ordered items, arrived when they said. Everyone so pleased with their items. (Wish I knew her name - )
8 July 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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