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Futon Company
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Excellent
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What our customers are saying
Ordered some cushion covers from the Solihull branch. Was served by Adam who was great very helpful and efficient would be great if more companies were the same
25 April 2025
We took delivery of the Rondo Single Seater sofa bed this week- a beautifully made piece of furniture but struggled to put it together- a combination of us not being very practical and instructions that were not very clear. In desperation we ‘phoned the Norwich store and spoke to Patricia and Archie....
13 April 2025
Helpful, friendly and professional. Easy to order via the shop. Only downside: the useful hints email arrived a week after the futon. We had already assembled it but it would have been useful to have had the email at the same time as the delivery.
8 April 2025
Beautiful with great quality and nice design.
Delivery could be improved though, as they don't give advanced notice of when it will happen other than 24 hours before and within an 8-hour slot.
28 March 2025
Very pleasantly surprised by the service after boycotting the store for the best part of 20 years after having some poor customer service and an email from the ceo calling me a liar. Shame really as I think I’d have had a house full of their stuff. Still water under the bridge and nice staff now working...
26 March 2025
They sell nice products, many practical staff for the house. Nothing pretentious but well designed and well made Nice wood made small and large products, and more.
21 March 2025
From visiting the shop in Plymouth to delivery the service was exceptional. Product as described and wonderful. Would highly recommend this company. Very professional. Thank you
21 March 2025
Love this shop & so delighted to need to buy a sofa bed! The staff were so helpful in the shop when we ordered & so helpful when picking it up, even helping me to the car.
We love it as a sofa, very comfortable.
The extra £40 for the upgraded mattress was a good decision. Now just waiting for the...
16 March 2025
The Futon Company in Edinburgh were amazing at helping us decide which futon sofa bed to purchase. Lisa was wonderful with such superb customer service and great advice. The delivery team were also courteous and respectful when it came to getting the new piece of furniture into our home. We are extremely...
13 March 2025
I was in need of a futon to cover as temporary sofa now and for a guest bed in the future. I had to delay the delivery after the purchase until I'd moved house and Futon Company advised on the best way to do this. Overall very happy with the service and the product. Just be warned that an electronic...
4 March 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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