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Futon Company
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Excellent
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What our customers are saying
Something went a bit wrong with my order but reached out to customer services. Michelle from the Plymouth store couldn’t have been more helpful. She took ownership of the issue, was super responsive and made sensible suggestions, considering my availability throughout. Thank you so much!
8 October 2025
Fantastic staff in the Leeds shop especially Chelz. She was cheerful, helpful, knowledgeable and professional. A real asset to the company. We are looking forward to receiving our furniture!
7 October 2025
My new furniture was delivered on time and was perfectly packaged. It wasn't too difficult to assemble and is exactly what I needed.
The wood is smooth with a nice grain and fits in perfectly.
6 October 2025
Excellent products. So pleased with all the products I ordered. The futon ged is fabulous and mattresses, tatami mats, covers, cushions are amazing quality. Very professional service. A+++
3 October 2025
The shop floor assisstants in this busy west end outlet have a lot of tailored advice as regards colour schemes, enthuistic and very friendly; furniture is difficult to decide on so follow your heart, if it seems outrageous for your space or the assembly too much to organise they may offer a practical...
1 October 2025
Great bed frame for a great price. Really stable and good quality frame and boards. Delivered to the store and the staff very kindly helped me put the boxes in my car.
24 September 2025
Lovely piece of furniture, good price. I had problems with delivery but staff (particularly Roman) sorted for me and kept me informed. I would use the company again
20 September 2025
The shop was busy, which is always a good sign, the staff were helpful and sorted out our requirements. The delivery price was ridiculously low and the item was delivered in good time and good order.
8 September 2025
Just wanted to say a big Thank you to Jane working in the Futon Company shop in Ringwood. She was very helpful & identified exactly what I needed. Thank you for wonderful products, service & help you provided.
1 September 2025
Bought a lovely mirrored key box after seeing it at my friend’s house. Am delighted with the quality and speed of delivery. I will be checking this companies accessory site in future. Very happy with my purchase.
30 August 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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