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Futon Company
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Excellent
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What our customers are saying
I recently bought a linear sofa bed from the futon company. Everything was delivered quickly and it is a lovely piece of furniture. Upon building it, I noticed that two of the legs had small cracks. I spoke twice to the futon company's customer services, and both times it has been excellent, particularly...
2 July 2025
The futon shop staff in Exeter were amazing, very helpful and delivered excellent customer service and support when I bought my bed. In fact every time I go in always the same high quality service when browsing or buying!
15 June 2025
I can’t thank Adam enough for his patience and help and guidance when I was buying furniture for my hallway. I had been recommended to go to your Solihull by a friend who raved about furniture and the staff. Thank you to Adam and Roman
14 June 2025
I'm so pleased Solihull got a Futon shop again after so many years since it closed.
I much prefer to shop in store for these items.
Roman and the rest of the team are so friendly, professional and knowledgeable.
Oh and I am very pleased with my new Futon ????
13 June 2025
So impressed with the customer service at the Leeds branch when I visited my son at Uni recently that I called the store to place my online order when I returned home. A young guy there was very helpful with measurements and product details. Thank you Leeds!
11 June 2025
Great furniture and reasonable prices. Helpful to be able to go into their shop in Norwich to view some items before purchasing.
Coul be improved by agreeing a date and time slot with delivery company they use.
11 June 2025
Brilliant bed, solid, sturdy, smells nice (of fresh wood). And the combination with tatami mats is just to die for! This is so so comfortable. Couldn't be happier!
1 June 2025
Great service in the shop in York. Excellent delivery time with good communication throughout regarding times and delivery date.
The delivery drivers brought the heavy furniture upstairs.
Really pleased with the finished product; the wardrobe and drawers are really good quality- they took a little while...
20 May 2025
Love my mirror key box and mirror jewellery box. Great to be able to see all my jewellery in one place - I am now wearing different jewellery everyday ????
17 May 2025
I recently bought wooden shelves online from Futon Company. The service was exceptional ie, speed of delivery, quality and packaging of the shelves, great .
14 May 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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