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Futon Company
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What our customers are saying
I recently visited the Futon Company’s Oxford branch and was genuinely impressed by the service. Vickie, who assisted me, was exceptional. She managed a busy and large store with remarkable efficiency, all while handling customer queries, giving thoughtful suggestions on what items might go well together,...
22 September 2025
My order arrived today and I am very pleased with it. It was a replacement for a Futon Company bed in a bag that I bought in 2010. Good quality products that are worth the money and last for years.
17 September 2025
Humans answer the phone.no musak. Once the phone was not answered but it was end of day and they got back to me with an email within hours (IE out of hours technically)offering to hear more about (a delivery potential snafu mostly me not understanding terms like dispatch etc). They are always reachable,...
3 September 2025
We paid a visit to the Sheffield store , very surprised by how much you have we knew that you did not have the stool we were after at Sheffield but we wanted a look at what else after spending over £200 on other items , we also placed the order for the stool for it to be delivered which arrived in a...
30 August 2025
Overall the service was great, within the time frame informed, product arrive in excellent shape, easy to put together and looks great.
We will definitely consider Futon Company for other furniture renewals/replacements
26 August 2025
Rosie in the Guildford store is brilliant. I first bought a table and chairs from her last year and have returned to the branch to buy other items many times since. The service is always excellent, all the staff very knowledgable and the products are really good value for money.
25 August 2025
Beautifully made piece of furniture in solid oak at a reasonable price. Easy to order online. Hassle-free inexpensive delivery. Relatively simple to assemble. Would highly recommend The Futon Company.
23 August 2025
Initially a small piece of wood arrived broken. Having phoned the company when we unpacked our purchase they responded immediately. A replacement arrived within 2 days…. Amazing & customer service so helpful.
The wardrobe went together like a dream unlike any other self build furniture I have had....
17 August 2025
My futon was delivered to the store on time. Staff were polite, professional and helpful when I arrived to collect and the futon was easy to build, looks good and is comfortable
9 August 2025
The website was easy to use, delivery was quick and efficient and the assembly instructions were easy to follow. The furniture is well made and looks great.
6 August 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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