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Futon Company
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Excellent
Most Popular
What our customers are saying
I had a really lovely experience at this shop. They have beautiful wooden items at very reasonable prices, and the atmosphere felt so welcoming. Chelz was extremely kind, friendly, and professional, and she made me feel very comfortable while shopping. I’d also like to thank the management for choosing...
21 May 2026
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Friendly efficient and professional attention to our problem. Rikka at the Futon Tottenham Court Road shop explained our options, showed us an alternative bed frame and immediately arranged for our oak sofa bed frame to be collected and replaced with a Loop bed frame. Ian then emailed us to confirm what...
8 May 2026
It fits! About 30 years ago I bought a futon from the company which really did a good job. But it needed replacing and my main worry was if everything was the same dimensions. They are! So I now have a lovely comfortable new futon mattress on a solid old frame. Here's to another 30 years!
26 April 2026
The service and delivery was quick and on time. Also the customer service team’s advice was professional and helpful. We are very happy with our purchase.
23 April 2026
Excellent service in the Tunbridge Wells shop. Nicola very approachable and helpful. One of our delivered packages was damaged and needed returning. Dealt with immediately and efficiently.
23 April 2026
I visited the store in Plymouth to browse your furniture. The staff were helpful when I asked a question and gave me space to look around on my own. I ordered a piece of furniture and collected it from the store later. I am very pleased with the design and quality of the product.
21 April 2026
Really helpful and understanding of why I returned a damaged item. The refund had been received. The staff were polite, diplomatic and friendly. Definitely will return.
21 April 2026
Another quality delivery from Futon Company: excellent quality products, well designed and well packaged. Delivery is very fast and reasonably priced. Highly recommended company to shop with, I would definitely buy from them again.
15 April 2026
Great products and service.
Easy to assemble. Packaging recyclable.
After a few months of using still looking as good as new. Great way to fit out a wardrobe.
25 February 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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