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Futon Company
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Excellent
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What our customers are saying
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Quick delivery and very comfy bed!
Well made, easy to fold away and very supportive after sporting activities such as swimming, running, cycling and windsurfing.
13 May 2026
Lisa from the Edinburgh Lothian Road store was kind, attentive and helpful. She ordered everything I was looking for that wasn't in stock and even managed to track down an item that was sold out. This really made my day! Thanks Lisa for going above and beyond.
11 May 2026
The coffee table suits the rest of the furniture in the room, is useful and attractive, made of good quality wood. It arrived when promised, a heavy parcel. As it is self-assembly, we had to wait for our competent son to come and put it together. Now we are enjoying the table!
6 May 2026
Have used you before and been very pleased as was the case this time bit of a problem with delivery but all ok in the end. Excellent product.Many thanks
24 April 2026
Really helpful and understanding of why I returned a damaged item. The refund had been received. The staff were polite, diplomatic and friendly. Definitely will return.
21 April 2026
Product is very good quality, solid wood and very easy to assemble with quality fittings. Very good value for money Delivery was on time with no problems.
17 April 2026
Another quality delivery from Futon Company: excellent quality products, well designed and well packaged. Delivery is very fast and reasonably priced. Highly recommended company to shop with, I would definitely buy from them again.
15 April 2026
Received leaning desk and although tricky to assemble alone, was clear to read instructions. 2 parts were damaged, however, the customer service was very fast in responding and sending out replacement parts.
8 April 2026
A clear website with full product details, easy to order and quick delivery. The product( narrow bedside table) is fine, easy to put together and looks good. Perfect for a small space. Good value .
8 April 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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