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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Futon fully zipped cover block weave
Good quality item
fairly priced
PoliteStaff
Helpful over the phone
Informative
Will use again
Thanks again ????
27 November 2025
Had a problem with Futon, popped into store, sent some Photos replacement authorised very quickly.
Replacement arrived within a few days.
The team at York were brilliant as they always are.
19 November 2025
Really lovely shop with knowledgeable friendly staff. Adam helped us choose a lovely futon for our new barn. Lots of stylisg little home bits and bobs too to buy.
19 November 2025
Good quality footstool/table bought in the shop, was delivered at a great price too. Easy transaction & friendly lady in the Edinburgh Lothian Road store.
18 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
It was good. The delivery however took 2 weeks which seemed like quite a long time but possibly understandable.
I like the product because it is made of cotton not plastic and has recycled materials. So I am grateful for that.
10 November 2025
Very happy with our futon from this company. It is excellent quality and at a very good price - especially as we got it during a sale. The delivery charge for two men in a van was reasonable too, as we live out in the wilds of west Wales.
7 November 2025
Efficiently delivered.
It would be most helpful if the instructions had clear words explaining how to put it together, not just pictures.
Please do not publish this review.
3 November 2025
I bought a washing basket but unfortunately the stitches were loose . I have emailed customer service and they sorted out quickly. Hopefully the replacement will be fine as I really like it and it fit perfectly in my laundry room
1 November 2025
Good quality product, easy to order, but took its time being delivered, considering I am 5 minutes away from the warehouse. It would be perfect if you could pick direct from the warehouse rather than a store.
29 October 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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