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Futon Company
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Excellent
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What our customers are saying
Ordered some cushion covers from the Solihull branch. Was served by Adam who was great very helpful and efficient would be great if more companies were the same
25 April 2025
Advice in shop was very good and staff very friendly.
Delivery company telephoned to check availability for delivery, then delivered when agreed. They put the futon in the room we requested.
23 April 2025
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
Excellent , knowledgeable and friendly service at the Bristol shop. Lovely two seater sofa which easily converts into single bed. Very comfortable!
To put it together though was a nightmare….
10 April 2025
Ordered online for pick up at Leeds store. Very easy to park in front of the shop for 20 mins pick up. Helpful staff carried purchase to car. Easy assembly of unit. Delighted with unit.Thank you
8 April 2025
In store experience fabulous. Jamie was an absolute star - helpful, knowledgeable and patient. His suggestions worked beautifully and we now have a neat refurbished futon which we are much happier with. I didn’t find the website informative enough.
8 April 2025
Excellent service as ever. The products are first class and have helped us - certainly not just futons - to be happy with a downsizing move in recent times
4 April 2025
I bought a Oak Bordeaux folding table. The wood was very good. Also, I think the instructions should have been more detailed because I was a little confused when setting up the table.
27 March 2025
Very, very helpful lady in Chiswick shop. Delivery went smoothly. Table went together very easily and looks great. Ladder desk is still in the box waiting for a man to come.
26 March 2025
Really great furniture, excellent quality, and well packed for transport.
Small improvement: being able to chose the delivery date would be real helpful for furniture.
5 March 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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