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Futon Company
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Excellent
Most Popular
What our customers are saying
We had an issue with the mirror for our dressing table. This was expertly resolved Chelz at the Leeds store.
She was extremely helpful and very friendly and nothing was too much trouble for her
22 May 2026
Mohamed was truly kind, ultra service orientated and professional. It's a joy to visit the shop, not only for the wonderful, useful items and gifts but for the atmosphere created by the friendliness of Mohamed and the staff.
21 May 2026
Small household item ordered from Exeter store for London branch due to no in stock in their store at the time. Ordered efficiently with great customer focus and a picked up in London no problem. Battersea store was really helpful when I had difficulties with my phone. Again great customer service....
16 May 2026
I had a wonderful experience purchasing my futon chair/bed from Futon Company. Yoko was incredibly helpful throughout the entire process. The moment I saw the chair, I instantly knew I wanted to purchase it, and Yoko took the time to explain the materials and craftsmanship in detail which made me feel...
13 May 2026
Love the products with extensive range of colours to choose from. Excellent customer service from informed staff at both the Chiswick and Tottenham Court Road branches. Delivery very timely. Futon so comfy and the side tables are lovely.
13 May 2026
I've just remembered, ????, we divided the customer service and delivery with a courier, customer service was clearly an equal split between light and heavy work, on the bright side, this friendly service are ready with bags if needs be, some items are easier to negotiate, home, in small bags, overall...
26 April 2026
Really helpful and understanding of why I returned a damaged item. The refund had been received. The staff were polite, diplomatic and friendly. Definitely will return.
21 April 2026
Product is very good quality, solid wood and very easy to assemble with quality fittings. Very good value for money Delivery was on time with no problems.
17 April 2026
Item bought just what I was looking for , got home ordered another one ,delivered quickly and kept informed of time .Would order f tom the store again great service .
17 April 2026
All very straightforward. Placed an order online with a request to collect in person from my local shop, then a matter of waiting for the confirmation that the order was ready.
16 April 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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