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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
nice sales assistant, very helpful. when my order went astray I got a human on the phone to help me and he found it quickly. The item was beautiful and easy to assemble
1 April 2026
Our cabinet arrived in shop on the correct date and was ready for collection. Assembly instructions were clear and although it took a good couple of hours to assemble, we now have a lovely cabinet. Very pleased with it.
26 March 2026
I ordered it quite late one evening and it arrived the next day. Fabulous service, the driver even helped me up the stairs with it. I had a futon from you previously and was worried that a new one would be too much of a change. How wrong I was, I’ve slept like a child ever since it arrived.
23 March 2026
Staff were really friendly and approachable. We were given helpful advice about Futon mattresses and cover fabric choices. Staff product knowledge was excellent. We felt staff went out of their way to ensure we were able to receive products at the earliest opportunity. Great experience overall. Could...
21 March 2026
I was unable to collect my goods for some time due to health reasons when I contacted the shop to to explain this the staff were very understanding
19 March 2026
The customer service at the Tunbridge Wells (18 Mar) and Battersea (19 Mar) stores was superb. All companies should try and meet these standards! Beyond helpful and responsive.
19 March 2026
Helpful friendly service in the shop, prompt delivery, and a lovely product that I'm really pleased with. Quite easy to assemble the coat rack, and it looks really nice. The nest of triangular tables are already in use - they take up so little space and they're really handy for having a cup of tea and...
18 March 2026
I was informed of the product arrival. I had a good four days to collect from store. Very helpful woman behind till and advice giver around shop. Shop is like an Aladdin’s cave of lovely products.
12 March 2026
We’re very satisfied with our purchase. We opted to have it delivered and found the detailed communication between us and the delivery company really helpful.
12 March 2026
Item delivered within timescale. Unfortunately there were chips on some of the parts. Contacted Futon and they replied immediately advising they would send replacement parts. Futon now assembled and very happy with this and customer service
22 February 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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