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Futon Company
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Excellent
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What our customers are saying
Lisa from the Edinburgh Lothian Road store was kind, attentive and helpful. She ordered everything I was looking for that wasn't in stock and even managed to track down an item that was sold out. This really made my day! Thanks Lisa for going above and beyond.
11 May 2026
Staff members in Leeds are all very helpful. We called in Leeds branch, last weekend. We were assisted by Chelz, who has excellent customer service skills. We were also very impressed with the layout of the store and Quality of product range. We bought two storage boxes, this time. Can recommend this...
2 May 2026
Bought a ladder dressing table, which is great quality and is really well designed for a small space. There was a slight defect with the mirror and customer services (Rosie) couldn’t have been more helpful. Sent a replacement out really swiftly and so all resolved very quickly.
29 April 2026
Saw the stool in store in York.
Ordered on line with no difficulty and arrived swiftly.
Nice step stool. Very stable. Ideal for reaching the back of the top shelf.
24 April 2026
Have used you before and been very pleased as was the case this time bit of a problem with delivery but all ok in the end. Excellent product.Many thanks
24 April 2026
Service in the store was helpful in making choices and followed up with making the order for me before the sale finished. The items arrives when promised and are well put together for self assembly. Instructions were adequate although not all parts were labelled which did matter for a leaning shelf that...
13 April 2026
Very happy with my experience with the Futon company. Now ordered 4 items and quality is fantastic with straightforward assembly. Quick delivery and great communication. Would highly recommend!
10 April 2026
We were served by Santiago who was very helpful and gave us good guidance when we were choosing our shelves.
The shelves were easy to assemble and we are pleased with the look they have created.
The delivery was very efficient and they arrived on the date and time specified.
8 April 2026
Easy and very helpful instructions for assembly.
Looks good in our front room.Will purchase from Futon again.Delivery was a day late but no big matter.
1 April 2026
Very happy with the products they are very good quality and the service from the company is excellent will definitely be buying more for you much appreciated
27 March 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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