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Futon Company
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Excellent
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What our customers are saying
I had a really lovely experience at this shop. They have beautiful wooden items at very reasonable prices, and the atmosphere felt so welcoming. Chelz was extremely kind, friendly, and professional, and she made me feel very comfortable while shopping. I’d also like to thank the management for choosing...
21 May 2026
Small household item ordered from Exeter store for London branch due to no in stock in their store at the time. Ordered efficiently with great customer focus and a picked up in London no problem. Battersea store was really helpful when I had difficulties with my phone. Again great customer service....
16 May 2026
Excellent in store & over the phone service by professional and courteous staff. The day bed arrived on schedule, well packaged and all parts enclosed. I was able to put it up myself in 20 minutes. Looks lovely in the room.
A very satisfied customer - thank you
14 May 2026
Quick delivery and very comfy bed!
Well made, easy to fold away and very supportive after sporting activities such as swimming, running, cycling and windsurfing.
13 May 2026
Lisa from the Edinburgh Lothian Road store was kind, attentive and helpful. She ordered everything I was looking for that wasn't in stock and even managed to track down an item that was sold out. This really made my day! Thanks Lisa for going above and beyond.
11 May 2026
Friendly efficient and professional attention to our problem. Rikka at the Futon Tottenham Court Road shop explained our options, showed us an alternative bed frame and immediately arranged for our oak sofa bed frame to be collected and replaced with a Loop bed frame. Ian then emailed us to confirm what...
8 May 2026
From the very start I was impressed with the friendly and informative sale. I requested a home delivery, no problems what so ever, contact made and delivery spot on. Items were packed really well, and arrived in perfect condition. Items ordered were of a high standard of materials and craftsmanship....
6 May 2026
Ordered 2 matching lamps from Brighton store as only 1 in store - was advised delivery turnaround time and I was kept informed of progress. Lamps turned up on time and look fabulous, really good quality
28 April 2026
I've just remembered, ????, we divided the customer service and delivery with a courier, customer service was clearly an equal split between light and heavy work, on the bright side, this friendly service are ready with bags if needs be, some items are easier to negotiate, home, in small bags, overall...
26 April 2026
Second futon I bought from the shop. Best investment ever. When this new one ends up worn out , I’ll come to get my third one. It’s the most comfortable bed I’ve ever tried.
23 April 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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