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Futon Company
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Excellent
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What our customers are saying
Received leaning desk and although tricky to assemble alone, was clear to read instructions. 2 parts were damaged, however, the customer service was very fast in responding and sending out replacement parts.
8 April 2026
I love the design and price. Also, the shop was open at convenient hours, the staff was nice and the overall experience - finding what I need, buying it and getting it home - was excellent !
The only thing to improve (one which did not bother me) could be fulfilment time. Futon Company is obviously...
3 April 2026
Easy and very helpful instructions for assembly.
Looks good in our front room.Will purchase from Futon again.Delivery was a day late but no big matter.
1 April 2026
nice sales assistant, very helpful. when my order went astray I got a human on the phone to help me and he found it quickly. The item was beautiful and easy to assemble
1 April 2026
Prompt dispatch and delivery of items. Both the four tray oak caddy and the free-standing loo roll holder were easy to put together and look great in our new downstairs loo. Solid-feeling with a decent heft to them, very happy with my purchase and the service from Futon Co.
1 April 2026
We have guest staying over who frequently have laptops with them. Our guest room is too small to contain an ordinary desk, so the drop-leaf console has turned out to be an excellent solution. I’m delighted with it.
1 April 2026
Staff were really friendly and approachable. We were given helpful advice about Futon mattresses and cover fabric choices. Staff product knowledge was excellent. We felt staff went out of their way to ensure we were able to receive products at the earliest opportunity. Great experience overall. Could...
21 March 2026
Absolutely chuffed with this purchase from Futon Company. The build was refreshingly straightforward, no nonsense instructions, everything lined up properly, and it came together without any swearing (which is rare for flat-pack anything).
The quality is genuinely top tier. Solid, well-finished, and...
20 March 2026
Helpful friendly service in the shop, prompt delivery, and a lovely product that I'm really pleased with. Quite easy to assemble the coat rack, and it looks really nice. The nest of triangular tables are already in use - they take up so little space and they're really handy for having a cup of tea and...
18 March 2026
Mohammed provided exceptional customer service. He was so friendly, genuine and kind and offered it straight from the heart. His colleagues were wonderful too. My husband and I really enjoyed our time there.
16 March 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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