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Futon Company
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Excellent
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What our customers are saying
The sales assistants in the Cambridgeshire shop are friendly and helpful. I had been debating purchasing a daybed from the website but having gone in and seen it in the shop, I was convinced. The person working in the shop could not have been more helpful and I ended up getting exactly what I wanted...
3 December 2025
Ordered on line to collect from my local shop.Order was delivered on time and store confirmed my order was ready for collection.Delta table was easy to assemble. Quality is excellent and looks great in my small kitchen.
1 December 2025
I had to order by phone -very helpful service. Quick and efficient delivery service and excellent quality. I've had two Twingle oak sofas in daily use for at least ten years -upgraded them with new covers and under drawers. Perfect!
29 November 2025
We visited the Guildford store twice in the last week of November and on both occasions the staff, who were different on both days, were extremely friendly, helpful and efficient. The products are of interesting design, well made and easy to assemble. First class service.
26 November 2025
Ordered online. Informed of delivery time, phoned when on way. Helpful delivery staff brought heavy furniture in.
Oak flat pack was well made and strong. Better than other companies flat packs that we have bought in past.
Easy to assemble.
Looks nice in hallway. Would buy from there again.
19 November 2025
Great delivery. Great furniture. A bit tricky to put together. Needed 100% attention and tools not included in the packet. Instructions not as clear as those from Ikea. But products once assembled are sturdy and beautiful.
16 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
Very comfy futons, worth getting the upgraded versions. Easy to assemble (even 1 person can do it), easy to transform into beds and back to futons. Friendly and knowledgeable staff in Guildford store.
9 November 2025
I love visiting the Futon Company's Tottenham Court Rd store on my lunch break so I was happy to find that ordering with them online was also a positive experience. Items arrived when they're supposed to, items were lovely and of good quality. Thanks!
1 November 2025
I bought a washing basket but unfortunately the stitches were loose . I have emailed customer service and they sorted out quickly. Hopefully the replacement will be fine as I really like it and it fit perfectly in my laundry room
1 November 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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