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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
I bought a bed and cushions from the clearance sale. The customer service to arrange the delivery was great and very easy. I just built the bed today and it was really straight forward, too. The quality is great ????
1 July 2025
Excellent customer service from Rosie at Guildford store, nothing was too much trouble, lovely shop shop and excellent products at affordable prices.
26 June 2025
The item arrived from the warehouse, with a broken part. I phoned my local store and as,they had an unopened one in stock, we exchanged the part. This saved the hassle of posting the whole piece of furniture back and meant I didn’t have to wait for a replacement.
21 June 2025
This is the second shoe rack I have purchased and am delighted with it. It is sturdy, looks good and does the job perfectly. I can highly recommend it.
13 June 2025
So impressed with the customer service at the Leeds branch when I visited my son at Uni recently that I called the store to place my online order when I returned home. A young guy there was very helpful with measurements and product details. Thank you Leeds!
11 June 2025
This company is a hidden gem. This was the first time I had used them. Their products are first class and well made and they don’t just sell futons! When I had a minor issue with a product which was purchased online it was rectified very quickly with a replacement of the damaged parts received next...
10 June 2025
Staff at the Bristol store are so helpful and friendly, both on the phone and in person. The pieces we bought are beautifully designed and well made. We expect they will last too, based on our experience with a Futon Shop bed which we bought in the Oxford store back in 2002 and which is still in perfect...
7 June 2025
Easy to order - easy to pick up and a very helpful shop assistant in the shop at Guildford. Love the futon cover and cushions - has revived our very old futon!
22 May 2025
Very good customer service at Ecclesall road branch. Knowledgeable about product (sofa bed). Efficient order & collection of our order. Highly recommend!
20 May 2025
The two delivery assistants were very helpful and worked well as a team. They had good manners.
If I order from Futon Company in the future I hope the staff will be as good as these two(!)
30 April 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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