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Futon Company
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Excellent
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What our customers are saying
I ordered 3 trays and the Bordeaux Folding oval table and four folding oak chairs through Antonio at the Tottenham Court Road branch. His advice was superb. The order arrived today and the quality of the wood and craftsmanship is superb. Easy to assemble. Love that it is solid wood and I can maintain...
7 August 2025
The assistant in the Guildford shop was unobtrusive and very helpful when needed. The chairs I ordered were delivered quickly. I'm very pleased with them.
7 August 2025
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
This was my first time in the store and the staff were so helpful and full of smiles. It was Griffyn's first week and what a lovely chap and asset to the store he is. Maria too went out of her way to help and I left with exactly the right purchases. I will definitely be back to buy more as the store...
25 July 2025
The order arrived on time, well packaged. I am very pleased with the bathroom box stand although I use for my hobbies- art work and sewing. It’s sturdy and looks very nice. I’m well pleased with my purchase.
23 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
Great quality product (2 Seater Sofa Bed) and exactly what we wanted having researched alternatives.
Very helpful staff in reviewing configuration options (appreciated the flexibility) and a well stocked showroom to help visualise. Ordering and delivery all very smooth. Delighted all round.
12 July 2025
Great customer service,product arrived on time,good communication about delivery.Everything fitted together well,clear instructions.Lovely solid wood,no MDF or Chipboard.Looks great,quality product.Very happy,thanks.
9 July 2025
The whole process of shopping with Futon was really enjoyable. I first browsed their Bristol store on Park Street which is one of my favourite shops, and I felt very welcome in there because of the friendly staff. The items I wanted weren't in stock in the store but the worker kindly offered to place...
7 July 2025
I’ve bought a new mattress with the Futon Company just before going on holiday. They’ve agreed to hold it for me for a couple of weeks and were great about arranging delivery and the pick-up of my old mattress. I was kept informed of the delivery time throughout , and I found the process easy and...
2 July 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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