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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
I recently bought a linear sofa bed from the futon company. Everything was delivered quickly and it is a lovely piece of furniture. Upon building it, I noticed that two of the legs had small cracks. I spoke twice to the futon company's customer services, and both times it has been excellent, particularly...
2 July 2025
I bought a bed and cushions from the clearance sale. The customer service to arrange the delivery was great and very easy. I just built the bed today and it was really straight forward, too. The quality is great ????
1 July 2025
Products are truly spot on and lovely. The only thing I would ask is that there were spare covers for the futons, whether small or large. covers would be good...Spot the dog would appreciate muchly
19 June 2025
Straightforward purchase and click and collect. Staff in store very helpful offering to assist me to take the package to the car as quite heavy. Product excellent quality (second purchase of leaning ladder shelves). Screws all align perfectly, easy to build and great value for money. Will purchase from...
12 June 2025
You provide quality products that are easy to view online and easy to purchase.
Furthermore, my experience is that your staff are very friendly and helpful.
7 June 2025
Website advises order will take 3-5 days. Once purchased, advised it will be almost a month before delivery. It is for a birthday.
I have rung their contact number 4 times without anyone picking up, and had no responses to emails yet.
Update: They have now made contact and agreed to send out several...
27 May 2025
We visited the Finchley road branch on Saturday. Jermaine looked after us for over one hour so we could try the sofa beds first hand and make a well-informed choice. We already have several futon items at home and we've been impressed by their quality. We ended up purchasing a wonderful haiku 2 seater...
24 May 2025
Easy to order - easy to pick up and a very helpful shop assistant in the shop at Guildford. Love the futon cover and cushions - has revived our very old futon!
22 May 2025
Very good customer service at Ecclesall road branch. Knowledgeable about product (sofa bed). Efficient order & collection of our order. Highly recommend!
20 May 2025
I bought a few home accessories, which are all as described, good quality and value for money. After 4 days, I hadn’t had a confirmed delivery date so I contacted customer service, who responded promptly. Delivery on the website is stated as 3-5 working days and mine took 5 days so I am happy. Would...
17 May 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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