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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
We ordered our futon in store and the salespeople were very helpful. The order arrived 5 days later as they promised. All very easy and product seems ideal for our needs.
31 July 2025
Dining room console table and bench.
It was easy to order from the shop and collect on a day of our choosing
Great quality and easy to put together with concise instructions.
28 July 2025
I was told in shop that it was easy to put together! I was warned that it would be heavy However- I was not told that it arrives as a flat pack! It took a long time to put together and I was very disappointed Now it is up I love it !- but I felt that I was lied to and I would have preferred to be able...
25 July 2025
Your lovely, charming and knowledgeable shop person made our purchase of a new futon mattress easy…. she even let us take material swatches home to check colours for our futon cover. We were surprised and grateful. There is no doubt; we will recommend your shop to friends and colleagues. Many many...
24 July 2025
I made a shortlist online. I then visited the Muswell Hill branch. The friendly staff helped me decide which wardrobe had the best features for my situation. The advantage to ordering in the store was that the staff would manage the delivery. They let me know when it arrived and my spouse collected it...
23 July 2025
Love this brand. Consistently good quality across the board and at good prices. Recently had a really good experience at the York shop with Hayley. We'd ordered an oak framed mirror which was slightly chipped when it arrived. One quick phone call and a couple of emails later and she'd arranged a replacement...
22 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
The furniture is beautifully made, and although it's not as cheap as some others, we feel that we've bought something that will last, and stay attractive.
The staff in the shop were helpful in letting us see exactly what we wanted, including how it opened, and gave us the time we needed to make a decision....
13 July 2025
Love my furniture that I bought from the futon shop. I found it a bit of a challenge putting it together but I got help and it was fine????.
I found our local futon shop a delightful place to shop and the staff were really helpful and courteous .
12 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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