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Futon Company
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Excellent
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What our customers are saying
Attended the Kingston Shop. Staff attentive but not overbearing and very helpful. Particularly Jonathan who went the extra mile ( almost literally) with helping getting the item to our car when we collected.
4 December 2025
Ordered on line to collect from my local shop.Order was delivered on time and store confirmed my order was ready for collection.Delta table was easy to assemble. Quality is excellent and looks great in my small kitchen.
1 December 2025
Helpful and polite staff members, especially Adam. High quality, innovative, unique and stylish products.
Easy to put together with clear instructions.
Thank you Team Futon Company x
1 December 2025
Good quality footstool/table bought in the shop, was delivered at a great price too. Easy transaction & friendly lady in the Edinburgh Lothian Road store.
18 November 2025
Great delivery. Great furniture. A bit tricky to put together. Needed 100% attention and tools not included in the packet. Instructions not as clear as those from Ikea. But products once assembled are sturdy and beautiful.
16 November 2025
They were very fast, Diane the sales assistant in the Swiss Cottage shop was very patient and professional, I will buy from them again. Thanks for everything.
12 November 2025
Efficiently delivered.
It would be most helpful if the instructions had clear words explaining how to put it together, not just pictures.
Please do not publish this review.
3 November 2025
I bought a washing basket but unfortunately the stitches were loose . I have emailed customer service and they sorted out quickly. Hopefully the replacement will be fine as I really like it and it fit perfectly in my laundry room
1 November 2025
Great value and service. A very efficient service. My order arrived when expected and the shop kept me updated about when I could collect it. Always pleased with the quality and value of what I buy, and the people in the shop are so helpful and welcoming.
6 October 2025
Love the designs and perfect quality! Always wait for a clearance sale to get fair prices (otherwise its an expensive brand). You can purchase at stores and ask to ship home - which is awesome bc you get to try the furniture before buying (and help the local stores to stay in business).
30 June 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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