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Futon Company
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Excellent
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What our customers are saying
I bought a sofa bed from the Futon Company. It’s beautiful, solid and well made, good quality materials, comfortable, reasonable value for money. The shop staff were very helpful when I was choosing which design to buy. I delayed delivery because my floor sanding was delayed, and Futon Company kindly...
27 April 2025
The product was exactly as described. The quality was really good and assembly instructions were clear. Only issue was that the top and bottom sections of the cabinet that I had ordered had the incorrect numbering so I had to take apart and re do. I am very pleased with the small shelf unit and the narrow...
18 April 2025
Very helpful both in the Bristol store and also ordering online. Great customer service too as one small item was damaged and it was really quick and easy to call up and get a replacement sent. Love the products, and am very happy with the look and quality of everything I bought.
18 April 2025
Brilliant service at St Giles St Norwich branch of Futon.
Always very helpful and friendly.
Great choice of beautifully designed well made products.
Good sale prices.
15 April 2025
Excellent , knowledgeable and friendly service at the Bristol shop. Lovely two seater sofa which easily converts into single bed. Very comfortable!
To put it together though was a nightmare….
10 April 2025
Attractive and well made products at an excellent price. We have used the futon company desk accessories in our new office. We have gone for mostly reclaimed or natural materials in the refurb and the Futon Company desk accessories look great with our natural cork and oak strip wall panels. All arrived...
10 April 2025
Helpful, friendly and professional. Easy to order via the shop. Only downside: the useful hints email arrived a week after the futon. We had already assembled it but it would have been useful to have had the email at the same time as the delivery.
8 April 2025
I bought a Oak Bordeaux folding table. The wood was very good. Also, I think the instructions should have been more detailed because I was a little confused when setting up the table.
27 March 2025
Very pleasantly surprised by the service after boycotting the store for the best part of 20 years after having some poor customer service and an email from the ceo calling me a liar. Shame really as I think I’d have had a house full of their stuff. Still water under the bridge and nice staff now working...
26 March 2025
Great customer service
Bought the trundle bed in February and couple of niggles were resolved by Prisca in customer support with great patience - she is a really good ambassador for the company. I am very pleased with the trundle bed: it is perfect for our extremely small spare room for 2 of the grandchildren...
9 February 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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