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Futon Company
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What our customers are saying
I purchased the fleece blanket as they are particularly warm during the winter months.i am hoping they wil make these again in more neutral colours for the winter months 2025/26????! I would like grey or beige.
19 June 2025
Products are truly spot on and lovely. The only thing I would ask is that there were spare covers for the futons, whether small or large. covers would be good...Spot the dog would appreciate muchly
19 June 2025
Great delivery: on time and efficient. The bed itself is beautiful solid wood and outstanding quality. It was very easy to assemble with two people. My daughter is over the moon.
17 June 2025
We went to the Sheffield branch so we could try the sofas before purchasing. Vivienne was very helpful and informed us if all the information we needed. We went home and made our order. Delivery was great apart from being very early. We were still in bed. I think it would have been good to get a call...
12 June 2025
Great service in the shop in York. Excellent delivery time with good communication throughout regarding times and delivery date.
The delivery drivers brought the heavy furniture upstairs.
Really pleased with the finished product; the wardrobe and drawers are really good quality- they took a little while...
20 May 2025
Very good customer service at Ecclesall road branch. Knowledgeable about product (sofa bed). Efficient order & collection of our order. Highly recommend!
20 May 2025
Table arrived, delivery great. Only noticed scratch on table top post-assembly. Company really helpful - arranged replacement table top straight away. Really responsive and great customer service. Product looks spot on! Very happy.
20 May 2025
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
I recently bought wooden shelves online from Futon Company. The service was exceptional ie, speed of delivery, quality and packaging of the shelves, great .
14 May 2025
Local shop so easy to view items and order. Staff very helpful. Kept informed re delivery and best of all items easy to assemble and look good. Excellent quality and value for money.
9 May 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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