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Futon Company
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Excellent
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What our customers are saying
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
Good price on demonstrator item in shop which was in good condition and had top spec mattress . Staff were very helpful, pleasant and kept us fully informed.
31 July 2025
I was in Edinburgh on Monday getting few small bits. The store was very beautiful and well stocked up of wonderful ideas.
I received fantastic service from Hayden who was very helpful.
I’m happy with my purchase and will go back!
Scottish Borders
28 July 2025
Beautiful furniture, superbly made. They combine functional and beautiful brilliantly. Their space saving pieces are ingenious, and even their larger ones, such as drop leaf dining tables, are fantastic. Very reasonably priced too.
27 July 2025
Lovely folding mattress , excellent design features such as the Velcro tabs and such nice material! Well made and sturdy design. I haven’t tested it yet but it looks and feels comfortable. Could double up as extra seating like a pouffe!
24 July 2025
What a lovely shop
Selling different items, some great ideas for around your home
Member of staff was lovely so nice to deal with and very knowledgable and helpful
Chose items and asked for them to be delivered. They were delivered within 3/4 days. Will buy again.
Purchased from York branch
17 July 2025
How can something be so cute to the eye and so well made? Even the name is appealing - Roly Poly, and more than that, it delivered: easy to use, comfy, durable so far, great fabric. Thank you!
15 July 2025
Mirage king size bed frame is excellent quality.
Assembly was easy because all parts of the frame and all supporting struts were strong and so perfectly aligned.
We were able to purchase the bed frame while on a discounted offer.
Deep Sleep reversible mattress might seem quite expensive but it is...
15 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
Furniture was well built and reasonably priced. Delivered on time, we had 1 fault with 1 piece of furniture but it was soon remedied with no problem. Would be happy to buy from them again
3 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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