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Futon Company
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Excellent
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What our customers are saying
Hello, I was welcomed by staff at the Edinburgh store who gave me exceptional professional advice from looking after furniture, adjustments and colour schemes. These bright staff members do know a thing or two and are happy to help you decide. The new layout of the shop is well thought out. Many thanks...
13 April 2026
Futon could keep the furniture in storage until I was ready to receive it. They added an additional piece of furniture over the phone and sent link for payment instantly. The quality of the items delivered were excellent and the instructions to build them were clear. Delivery service was very good....
9 April 2026
We were served by Santiago who was very helpful and gave us good guidance when we were choosing our shelves.
The shelves were easy to assemble and we are pleased with the look they have created.
The delivery was very efficient and they arrived on the date and time specified.
8 April 2026
I love the design and price. Also, the shop was open at convenient hours, the staff was nice and the overall experience - finding what I need, buying it and getting it home - was excellent !
The only thing to improve (one which did not bother me) could be fulfilment time. Futon Company is obviously...
3 April 2026
nice sales assistant, very helpful. when my order went astray I got a human on the phone to help me and he found it quickly. The item was beautiful and easy to assemble
1 April 2026
Prompt dispatch and delivery of items. Both the four tray oak caddy and the free-standing loo roll holder were easy to put together and look great in our new downstairs loo. Solid-feeling with a decent heft to them, very happy with my purchase and the service from Futon Co.
1 April 2026
Our cabinet arrived in shop on the correct date and was ready for collection. Assembly instructions were clear and although it took a good couple of hours to assemble, we now have a lovely cabinet. Very pleased with it.
26 March 2026
Great service in the Finchley store. This included advice on assembly and delivery options. They even followed up on the day of the delivery to ensure I was confident and happy with assembly instructions…
20 March 2026
Really good quality, well made furniture.
Purchased in-store in Exeter and arranged later delivery, which was really helpful.
Highly recommend the Futon Company ????
15 March 2026
Purchases an ottoman stool/ pouffe for my daughter. I rang the Guildford branch and spoke to a member of staff who was extremely helpful.
The item was delivered to the shop at my request and we are delighted with the quality and price of our purchase
13 March 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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